Help Center

Orders placed Monday through Friday by 1:00 PM CST typically ship out the same day. Please allow extra time during the holidays.

We offer expedited shipping options, but orders must be placed by 1:00 PM CST to be eligible. 

If you choose to add Standard Embroidery to your order, your order will typically ship out that day or the next day. 

Custom Embroidery orders take longer, and we will inform you of your expected delivery when going over the details of your Custom Embroidery job.

You will receive an email with tracking information as soon as your order ships.

If we haven't already processed your order, we can make some changes. Email or give us a call as soon as possible.  Otherwise, we can always help you return or exchange any item. Please see our Returns + Exchanges Policy for more information.

We want you to be thrilled with your purchase! If you are not 100% satisfied, you may return or exchange any non-embroidered item within 60 days of your order date. Click here and follow the on-screen prompts to begin an exchange or return.

The item must be unworn and unwashed, with original tags attached. Unfortunately, we cannot accept returns or exchanges on embroidered items. If you are unsure about sizing, we suggest that you place your first order without embroidery.

Exchanges will be sent if requested items are still in stock after processing. If the requested items are not available, we will contact you and make things right.

We reserve the right to refuse a return if it has clearly been worn, laundered, or excessively soiled.

We want you to be thrilled with your purchase! If you are not 100% satisfied, you may return or exchange any non-embroidered item within 60 days of your order date. Click here and follow the onscreen prompts to begin an exchange or return.

The item must be unworn and unwashed, with original tags attached. Unfortunately we cannot accept returns or exchanges on embroidered items. If you are unsure about sizing, we suggest that you place your first order without embroidery.

Refunds will be issued for the original payment amount minus the initial shipping cost. Please note it may take a few days for your refund to appear on your original payment method.

We reserve the right to refuse a return if it has clearly been worn, laundered, or excessively soiled.

We stand by our products and expect nothing less than perfection. If you have received a defective product, please contact us at help@tiscrubs.com or call 1.888.847.4642 within 90 days of your order date.

Returns for refund may take up to 7 business days once it is received in our processing center. Allow 1-2 billing cycles for credit to appear on your credit card statement or 3-5 business days for your debit card statement.

We accept American Express, Discover, Visa, and Mastercard. We also accept Paypal, Amazon Pay, and Apple pay.
Use whichever method you're most comfortable with.

Our scrubs are unique, and so is our sizing! We encourage you to view our Size Guides to help you select a size that will work for you. Click here to view our Size Guides.

If you are still unsure of your size, contact us at help@tiscrubs.com or 888.847.4642, and we will be happy to help.

We offer Short and Tall scrub pants for both Women and Men. Click here to shop all our Short and Tall sizes. Please see our Size Guides for more information about our short and tall sizes.

We offer XXS, XS, 2XL and 3XL for both Women and Men. 

We offer Standard Embroidery and Custom Embroidery. You can select these options on the product ordering pages. You can find more information about our embroidery services here.

Our scrubs are made of flexible synthetic performance wear fabrics that are easy to care for.  As a general rule, machine wash in cold water with like colors, tumble dry on low heat or hang dry.

Do not use bleach, fabric softeners or dryer sheets. Do not iron, as this can damage the antimicrobial treatment and the scrubs themselves. If you have any questions, please contact us at help@tiscrubs.com or 1.888.847.4642

TiScrubs are wrinkle-resistant.

If you leave them in the washer after a spin cycle or do not remove them from the dryer promptly, they might wrinkle. That said, washing and drying them again and removing them promptly will leave them wrinkle-free.

Our antimicrobial-treated fabric has been tested and proven to be resistant to some of the most common bacteria found in healthcare environments.

Our unique, dual-sided D2 Fabric is moisture-wicking, pulling the moisture into the fabric and away from your skin to keep you dry and comfortable all day.

We want you to be happy. While we are always working on expanding our product offerings, your input helps us meet your demand. Let us know what you’re looking for by sending us an email to help@tiscrubs.com